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Spec 3, Compensation 10 days ago
Location: San Antonio, TX, USA

Job Code: 1033539

Mandatory / Primary Skills:

Certified Employee Benefits Specialist (CEBS) or Certified Benefits Professional (CBP) Professional of Human Resources (PHR/SPHR) Certification Six Sigma or Lean Management Certification

Job Description:

Key Responsibilities (Top Tasks & Outcomes for Which This Position Will be Accountable)
Serve as the subject matter expert for the retirement programs, policies and processes. 
Provides quality support in the administration of the Deferred Compensation Plan, Pension Plan, 401(k) in alignment with plan documents and compliance with applicable legal and regulatory requirements. This includes enrollments, payments distributions, preparing company match calculations, project managing audits, etc. 
Manages the vendor partnership to include operational monthly meetings, day to day inquiries from vendor, compliance with plan documents and regulations, SLA, and overall contract agreements. 
Accountable for working with Payroll, Treasury and Finance to ensure timely and accurate retirement plan funding. 
Reviews communications, updates internal intranet site, ensures documents are posted and mailed as required. Collaborates with vendor on education and webinar set up. 
Identify and recommend methods to update, simplify and enhance processes, procedures and technologies. Lead or participate in continuous improvement initiatives to ensure services are effectively delivered. 
Research and provide staff with technical tier 2 support and guidance on the retirement programs and processes (respond to and resolve increasingly complex issues). 
Partners and collaborates with the Compensation CoE for effective delivery of the programs. Act in a consultative and project management role to CoE to define and implement program delivery. Identify process and systems implications of, and solutions to, new or modified programs and policies. 
Effectively research and manages employee, manager, and human resources business partner (HRBP) questions and escalations through the case management tool. 
May provide education and guidance on retirement programs and practices to other ASC team members. 

Educational Qualifications & Previous Experience 
Bachelor's Degree with a professional HR/Business Administration qualification or Diploma with equivalent working experience 
Previous experience in the operation and administration of Retirement Program 
Minimum of 5 years' experience in Retirement Program administration and preferred in a mid/large size Global organization. Experience in administering more than 1 retirement plan. 
Specific experience with vendor management of large and highly complex retirement plans preferred. 
HR Generalist experience a plus 
Certified Employee Benefits Specialist (CEBS) or Certified Benefits Professional (CBP) 
Professional of Human Resources (PHR/SPHR) Certification 
Six Sigma or Lean Management Certification 

Knowledge, Skills & Abilities 
Knowledge of retirement program administration and compliance. Knowledge of IRS, ERISA, and DOL, regulations 
Knowledge of Canadian retirement regulations (at both provincial and country level) 
Ability to pay close attention to details and use time effectively 
Excellent oral and written communication skills with the ability to independently compose routine written communications 
Proficient in retirement program end to end processing 
Workday experience is desirable 
Proficient in Microsoft Office including Excel, Word, Power Point, and Outlook 
Strong attention to detail and the ability to use that information to represent the service center to the CoE using influence and persuasion to ensure process considerations are accounted for in new or modified programs and policies 
Strong problem solving and analytical ability 

Applicable Operational Languages 
English Expert proficiency in English, with at least one other language preferred

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