Order Entry Support Representative 2021-12-011 m 20 days ago
Location: Lubbock, TX, USA

Job Code: 10143942

Mandatory / Primary Skills:

Order Entry Support Representative

Job Description:

Position Description:

Job Summary    seeks to hire Order Entry Support, Temp Labor, for the -AWS-Lubbock, Texas facility. As a member of the Applications Engineering Team, the OES will be responsible for providing general customer service support primarily focused on processing pump orders, assisting with submittals, and providing order status support. Can be remote, must work central hours.

Part 2 - Job Description

Main Duties & Responsibilities Essential Duties/Principal Responsibilities: • Perform Customer Service Support functions as the first point of contact with the customer • Adhere to ISO9001 Customer Service Procedures and Work Instructions • Maintain Quote Log and Production Order Log Tracking Database • Utilize the ERP-LX (Order Entry) system • Provide Pump, Motor quotes to customers as required • Preparing the customer communication folder • Perform Order Entry Processing and provide Order Status updates as required • Process Change orders (address changes, schedule date, carrier changes) • Assist with creation of Submittal Documents • Other duties as assigned by the Applications Engineering Supervisor. Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification: • High School Diploma + 3 years of experience in a professional office setting. • Strong financial/accounting skills required, prefer a minimum of 1 year of experience. • Problem solving skills and strong written and verbal communication skills required. • Must be knowledgeable in MS Office applications Preferred Qualifications: • Should have the ability to interface well with others and to take direction from others, as required. • Prefer associates degree individuals or some level of college experience. Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) • Regularly required to sit or stand, reach, bend and move about the facility • Regularly required to listen, talk to, and see employees and/or customers on a daily basis. Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be

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