Filter

Job Search

Collector 10 days ago
Contract
Location: Danbury, CT, USA

Job Code: 1032486


Mandatory / Primary Skills:

Ability to work independently and maintain accuracy. Strong attention to detail with excellent written and verbal communication skills. Proficient computer skills. Previous collections experience.


Job Description:

Position Summary:

The A/R Representative collects on a designated portion of the AR portfolio contacting high risk delinquent accounts, maintains good customer relations with customers and effectively solves problems in an effort to resolve account delinquency and prevent losses. 

Job Responsibilities 

While adhering to company policies and procedures, demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers. 

Reviews and prioritizes accounts based on delinquency and balance on the account. 

Negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards. 

Decipher the AP Process for high risk accounts to expedite payment. 

Provides detailed but concise account updates to management as requested. 

Maintains up-to-date customer contact information in the collections systems. 

Researches and analyzes customer disputes to validate billing. 

Work with other departments to clear, correct, and/or bill customers. 

May be required to support other AR Rep. to facilitate teamwork in the department. 

Escalates customer facing issues to management within a reasonable time frame. 

Serves as a resource/subject matter expert and may provide training to fellow team members 

Other duties as assigned.

            

Skills Required:

5+ years' experience in a direct customer contact, service, collections or sales environment. 

Ability to work independently and maintain accuracy. 

Strong attention to detail with excellent written and verbal communication skills. 

Proficient computer skills. 

Previous collections experience. 

Experience in any position where you had to demonstrate excellent negotiation skills. 


Experience Required:

5+ years' experience in a direct customer contact, service, collections or sales environment. 

Ability to work independently and maintain accuracy. 

Strong attention to detail with excellent written and verbal communication skills. 

Proficient computer skills. 

Previous collections experience. 

Experience in any position where you had to demonstrate excellent negotiation skills. 


Additional Information:

This is a temp-to-hire position.


Note: The client is looking for a Accounts Receivable representative with collection BG.

Reach Out to a Recruiter
  • Email: sunny.parikh@apideltech.com


Share this Position

Not Ready to Apply?

Join Our Talent Network