Job Code: 1026116
Mandatory / Primary Skills:
10- 15+ years of IT Project/Program Management experience in Infrastructure and Applications, PMP/ PgMP Certification.
Provide Project/ Program Management for 2- 5 IT projects/ programs/ programs (Applications and Infrastructure). Number of projects/ programs assigned will be based on size, duration and complexity.
Manage projects/ programs from inception to completion.
Utilize processes and tools within the IT PMO to track project/ program spend, including approved budgets, actuals and forecasts.
Manage schedules, budget, resources and timelines surrounding multi-million dollar projects/ programs.
Maintain senior leader / stakeholder alignment to IT projects/ programs.
Responsible for compliance to applicable IT processes and procedures and ensuring that projects/ programs which include validated systems adhere to applicable system validation requirements.
Align projects/ programs with Release cycle schedules. Has good understanding of Change Management.
Maintain processes and tools within the IT PMO to track project/ program status, including utilization of defined criteria to assess overall project health.
Provide Subject Matter Expertise to collaborate with IT L2/L3 Leaders on processes and tools used for Program Portfolio Management and Project/ Program Execution.
Facilitate meetings and coordinate resources to ensure successful projects/ programs.
Develop, prioritize and track action items and issues, document all necessary items as needed.
Create and maintain comprehensive project plans, showing tasks, resources, dependencies and status throughout the life of the project/ program, revising as appropriate to meet changing needs and requirements.
Track and follow up on deliverables, escalate to leadership as required.
Maintain risk register.
Track project/ program interdependencies.
Present projects/ programs statuses to executive leadership and CEO- Partner in the development of key communication to the organization, as needed.
Sense of urgency - Ability to multitask, and reorg priorities based on each day's requirements, and has a sense of urgency around priority deliverables.
Ability to work in a fact paced, high pressure environment.
Executive Presence- ability to create project/ program power points and present to executive leadership.
Business Acumen - Understand business implications of decisions and align work with strategic goals
Problem Solving - Identify and resolve problems in a timely manner
Systemic Thinking - Anticipate issues and needs and work to build a repeatable process versus a one-off solution
Project Management - Develop project plans, communicate changes and progress, and complete projects/ programs on time. Ability to follow through on tasks.
Planning and Organizing - Prioritize and plan work activities; set goals and objectives
Technical Savvy -Skype for Business and other tools for efficient, effective worldwide collaboration.
Agile with new tools, and takes initiative to bring in new ideas to the table.
Communication - Demonstrate strong oral and written communication skills
Data Visualization - Create graphics to make complex topics understandable by multiple audiences
Cross-Cultural Awareness - Work seamlessly with team members from around the world
Facilitation - Ability to facilitate, drive and take control of meetings, workshops, JAD sessions. Facilitate meetings to ensure effectiveness to objectives.
Ensure all meetings have clear objectives, process, and deliverables.
Energetic, action-oriented, positive approach to problem solving and ability to balance multiple projects/ programs concurrently.
Required Qualification and Experience:
10- 15+ years of IT Project/Program Management experience in Infrastructure and Applications.
Bachelor's degree in Computer Science, Business Administration, IT or similar field of study / work experience.
Familiarity with PMBOK.
An overall general understanding of large IT operating environments. Networks, Data Centers, Office 365, SDLC/ Waterfall, Release Management, Change Control, Desktop Support, Service Desks.
Microsoft Office (Word, Excel, PowerPoint, Outlook, Sharepoint).
Microsoft Project and Microsoft Visio.
Preferred Qualification and Experience:
Master's degree or MBA.
PMP/ PgMP Certification.
Experience in a medical/ regulated environment.
ServiceNow - Service Integration And Managemnent (SIAM) or similar tools for project life cycle management.
IT Program & Project Management manages the execution of programs and projects within the constraints of budget, schedule and scope while minimizing risk, and ensuring adherence to established processes and methodologies.
Has advanced understanding of project and program management, PMBOK comprehensive knowledge of project management methodology and SDLC.
Has basic knowledge of theories, practices and procedures in a job family or skill.
Applies knowledge and skills to complete own work. Depends on others for instruction, guidance and direction.
Develops competence in own area by performing routine work.
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